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Return policy
Seven days
to be sure.
We want you to feel good about your purchase. If your vehicle is not what you expected, you can reach out within 7 days of receiving it and we will work through it with you.
Your week at a glance
The 7 days start when your vehicle arrives. Take your time, look it over, and let us know before the window closes if something is not right.
- Day1Your car arrives
- Day2
- Day3
- Day4
- Day5
- Day6
- Day7Last day to reach out
This page is a general summary. Contact us for details about your specific purchase.
How a return works
Three simple steps. Select one to see what happens.
Reach out
Call or message us within 7 days of receiving your vehicle. Tell us what is not right and include any photos that help explain it.
Review together
We go over your request with you, talk through the options, and agree on the next steps.
Wrap it up
We arrange the return details with you and complete the paperwork so everything is settled properly.
Good to know
Generally eligible
- Requests made within 7 days of receiving the vehicle
- The vehicle is in the same condition it arrived in
- Original paperwork, keys, and included items are returned
Please note
- Requests made after the 7 day window
- Added mileage, wear, modifications, or damage after delivery
- Transport and shipping arrangements are reviewed case by case
Questions about a return?
We are happy to talk it through. Reach out and we will help you understand your options.
Interstate Motors is a Roanoke, Virginia dealership for classic and vintage vehicles. Honest details, fair prices, and people who love the open road.